Privacy Policy

1. Overview of Data Protection

This privacy policy explains the nature, scope, and purpose of the processing of personal data (hereinafter referred to as "data") within our online services, including all associated websites, functions, and content, as well as external online presences (e.g., social media profiles).

For definitions of key terms such as "processing" or "controller," please refer to Article 4 of the General Data Protection Regulation (GDPR).

2. Controller

Schlicht & Partner
Munich, Germany

Represented by:
Fabian Schlicht
Athanasios Athanasiadis

Contact:
+49 156 79377340
info@ajax-automations.com

3. Types of Data Processed

We process the following categories of personal data:

Customer data (e.g., name, address, company details)
Contact data (e.g., email address, phone number)
Content data (e.g., text entries, images, documents)
Contract data (e.g., contract details, payment plans)
Payment information (e.g., bank details, transaction history)
Usage data (e.g., website visits, interaction with content)
Technical data (e.g., IP addresses, device information)

We do not process special categories of personal data as defined in Article 9 GDPR (e.g., ethnic origin, political opinions, religious beliefs, or health data).

Categories of Data Subjects:
Our data processing concerns the following groups:

Customers, prospects, visitors, and users of our online services
Business partners and service providers
Other individuals interacting with our services

4. Purpose of Data Processing

We process personal data for the following purposes:

Provision and maintenance of our online services
Fulfillment of contractual obligations, customer support, and relationship management
Handling of inquiries and user communication
Marketing, advertising, and market research
Ensuring security and protection against unauthorized access

5. Legal Bases for Processing

In accordance with Article 13 GDPR, we inform you about the legal bases for our data processing:

Art. 6(1)(a) GDPR – Consent (e.g., for email marketing)
Art. 6(1)(b) GDPR – Contract performance (e.g., customer onboarding)
Art. 6(1)(c) GDPR – Legal obligation (e.g., accounting)
Art. 6(1)(f) GDPR – Legitimate interest (e.g., website optimization, security measures)

6. Changes to This Privacy Policy

We update this privacy policy regularly. In the case of significant changes requiring renewed consent, we will inform users accordingly.

7. Security Measures to Protect Your Data

In accordance with Article 32 GDPR, we implement technical and organizational measures to protect personal data from unauthorized access, manipulation, and loss, including:

Encryption of data transmission between browser and server
Access controls and authentication for internal systems
Regular security checks and audits

8. Disclosure and Transfer of Data

Personal data is only disclosed under the following conditions:

Legal obligations (e.g., to authorities, law enforcement)
Required for contract fulfillment (e.g., payment providers, hosting services)
Legitimate business interests (e.g., CRM, analytics, advertising)

If third-party providers are involved, data processing occurs under a data processing agreement (DPA) in accordance with Article 28 GDPR.

9. International Data Transfers

If data is transferred outside the EU or the European Economic Area (EEA), we ensure adequate protection through:

EU adequacy decisions (e.g., for certain countries)
Standard contractual clauses (SCCs) under GDPR
Additional safeguards such as encryption

10. Your Rights Under the GDPR

In accordance with Articles 15–21 GDPR, you have the following rights:

Right of access (Art. 15 GDPR) – Insight into stored data
Right to rectification (Art. 16 GDPR) – Correction of inaccurate data
Right to erasure (Art. 17 GDPR) – Deletion under certain conditions
Right to restriction of processing (Art. 18 GDPR) – Limiting processing
Right to data portability (Art. 20 GDPR) – Receiving data in machine-readable format
Right to object (Art. 21 GDPR) – Object to processing for specific purposes
Right to withdraw consent (Art. 7(3) GDPR) – Revoke consent at any time

To exercise these rights, contact: kontakt@schlichtundpartner.de

11. Cookies and Tracking Technologies

We use cookies and tracking technologies to improve our services:

Essential cookies – Necessary for website functionality
Analytics cookies – Improve services via usage statistics
Marketing cookies – Personalized ads and retargeting

Opt-out options:

Adjust browser settings to block cookies
Use opt-out links for tracking tools:
- Google Analytics Opt-Out
- Your Online Choices (EU)

12. Data Retention and Deletion

We retain personal data only as long as necessary for the stated purposes.

Typical retention periods:

Contracts and invoices – 6–10 years (legal retention requirements)
Marketing and communication data – Until opt-out or 2 years of inactivity
Website analytics data – 14 months

After these periods, data is securely deleted or anonymized.

13. Contact for Data Protection Inquiries

Schlicht & Partner
Munich, Germany

info@ajax-automations.com